| QUESTION: |
I am in Cape Town can you be able to do my income tax return? |
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| ANSWER: |
Yes, we serve clients all over South Africa, all we need is relevant details and your approval to process the tax return for you and the same applies to other services like bookkeeping, accounting, audit and advisory |
| QUESTION: |
I need to order more than one service - what do I need to do? |
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| ANSWER: |
Simply order one service and specify additional services in the other addtional information text box |
| QUESTION: |
I ordered services on your website before - do I have to fill in my details all over again for me to place another order? |
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| ANSWER: |
No - simply order by email with your previous order number in the subject of the email. Soon we will have a customer zone section where you would logon and place your order easily |
| QUESTION: |
I received summons from SARS and the due date is way gone past - can you still be able to assist me? |
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| ANSWER: |
Yes, submit your order asap, pay and expect our consultant/accountant to speedily assist you before it is too late |
| QUESTION: |
Where do I get your bank details? |
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| ANSWER: |
When you order online you will receive an email with our bank details |
| QUESTION: |
Do you provide monthly bookkeeping services and how much is it? |
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| ANSWER: |
Yes, we do but we can only confirm your monthly fee upon careful assessment of your company operations. Bookkeeping monthly service starts from as little as R499.00 |
| QUESTION: |
Do you provide monthly payroll services and how much is it? |
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| ANSWER: |
Yes, we do but we can only confirm your monthly fee upon careful assessment of your company payroll information. Payroll monthly service starts from as little as R15.00 per employee |
| QUESTION: |
Can you do a package which will cover me for bookkeeping, tax and other services and how much will this be? |
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| ANSWER: |
Yes, we do but we can only confirm your monthly fee upon careful assessment of all your relevant company information. |
| QUESTION: |
Why do I have to pay R570.00 when I order services before you even know about what I need? |
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| ANSWER: |
A highly skilled consultant/accountant need to make a careful assessment on how best we may assist you and this takes much more than an hour to do in most cases, hence the need for you to pay so that we may be able to pay such a consultant/accountant |
| QUESTION: |
I do not seem to see the service I need on your website - how do I know you offer the service |
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| ANSWER: |
We offer all services in Accounting, Audit, Tax & Advisory areas including company secretarial services - simply place a Generic Request order on the fees page and put as much information as possible and our highly skilled consultant/accountant will get back to you asap |
| QUESTION: |
Do you have a call center? |
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| ANSWER: |
No, our consultants/accountants spent most of their time attending to your requirements and communicating with you via email. In rare situations they call you and if you need to speak to a consultant/accountant you need to send an email request |
| QUESTION: |
If I am not satisfied what do I have to do to inform Management? |
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| ANSWER: |
Simply email your query with your order number to  and our management team will speedily attend to your query |
